Return & Cancellation Policy

All of our items are custom and made to order, and given the size and nature of our business, we cannot offer returns or exchanges. If you receive the wrong product or if your item is defective in any way, we will be happy to replace it for you. Please notify us within 15 days of receipt (please send with a photo), and we will send you the correct item(s), free of charge.

Order Changes & Refund Policy

Due to the nature of our printing process, once your item begins fulfillment, it cannot be changed or canceled. Please note that all sales are final, and we do not offer refunds.

Delivery, Shipping, and Tracking Your Package

We currently only ship physical products within the United States. Shipping rates vary depending on your location and will be calculated at checkout. Once your order is shipped, you will receive a tracking number via email so you can follow your package's progress. Digital products are available for delivery worldwide. After purchase, download instructions will be sent to your email. If you have any questions about your order or shipping details, feel free to contact us at hello@elevatevbsolutions.com